Returns and claims

We do not accept physical returns, and there is no return address. Please do not send items back to us.

If your item arrives damaged, defective, or significantly not as described, contact us at [email protected] within 30 days of delivery. Include your order number and clear photos of the item, the packaging and the shipping label.

We review each claim. Verified claims are resolved with a replacement, a partial refund, or a full refund, at our discretion.

Claims without photos, or made more than 30 days after delivery, may be declined.

Change of mind and buyer's remorse are not covered.

If your order has not arrived within 30 days of purchase, contact us with your order number and we will check it with the carrier.

Any refund we issue goes back to the original payment method. Nothing in this policy limits rights you have under applicable law.